Customer Testimonials
Had a great experience talking with David he delivered on his word. Worked also with Jason Capley Sales Associate that was nice professional and made it a smooth purchase. Very happy with entire process. Thank y’all again from Mississippi!
My wife and I had a great experience at Tuscaloosa Toyota (Nov. 2024). Bill Arnold was the best and made sure we found the car that was right for us! We never felt pressured. Also, shoutout to Mr. Kent over in finance for explaining everything so well and working with us. We highly recommend these two, and would love to work with TT again in the future!
I bought a 2023 Tacoma from Jason at Tuscaloosa Toyota. Jason worked with me during the sale. There was no pressure. He was very informative and explained everything about the truck. I got a great sale and a great truck. Thankyou Jason.
I had a great experience buying my first Toyota! Michael Baltins was very helpful in helping me purchase my vehicle. Very professional and very patient with me as I had my kids with me during the whole process. He was great with my kids as well which I appreciate so much! I would highly recommend him to anyone purchasing a vehicle!
I can’t say enough good things about this Toyota Dealership. Excellent price, customer service and patience from Matt Headley and the staff. For me, it was worth the travel and time, to purchase my new camry here. None of the several dealers in the northeast offered me a better deal. Matt even helped me pair up my phone, and install google maps. Thank you again for all of your help!
Without a doubt my best dealer experience. Ask for Michael Baltins and you won’t be disappointed. I drove past 4 other Toyota dealerships to go to Tuscaloosa Toyota and I’ll definitely be back.
Aniya Rutledge was amazing !! she showed me a car with everything i needed and could ever want ! she personally connected with me and my friend! i will be back!
Great no pressure salesman, Michael Baltins, met price I needed to be at for loan. This is the 2nd used vehicle we have bought in the last year or so!! Go see them for your next ride!!!
We visited Tuscaloosa Toyota. Our salesman, Jason Capley, was very courteous, knowledgeable, patient, and knew aspects of each model we looked at. Thank you.
Best dealership among the ones I visited in Tuscaloosa and Hunter Dennis was a very great consultant.
We had a great experience with Justin at Tuscaloosa Toyota—he was communicative and helpful throughout the entire car-buying process. He really took care of us, make the process efficient, and we didn't feel pressured or anything! However, while our experience in the finance department was good, it was not as positive. The documentation process went smoothly and efficiently, however the finance representative was a bit pushy about additional warranty options, even after we politely declined, and we felt rushed through some of that paperwork. We had to stop the process for a second to ensure we didn't ...
Michael Baltins was courteous and easy to deal with. I recommend him highly!
I have had the pleasure of doing business with Tuscaloosa Toyota for over 20 years. During my most recent purchase, Michael Baltins and Bryan Christian guided me. Thanks again gentlemen!!!
Ryan from service department was amazing!!! Incredibly respectful.
They are the nicest people on earth!!!!! Absolutely love this place
These guys are legit, i called them when i was two hours away about a truck i had been looking at, they moved it around back and had it waiting for me when i showed up an hour before they closed. Jeremy took care of me and didn't rush me at all. I was in and out of there in an hour and a half. They stayed there late to make sure i was good to go. If you need a vehicle and are within driving distance this is your place!
I had an exceptional experience working with Michael Baltins at Tuscaloosa Toyota. I highly recommend asking for Michael if you're looking for top-notch service.
Hunter Dennis did a great job !
Everything was excellent from start to finish and I want to thank Michael Baltins for helping me through the entire process. I'm really enjoying my GR Corolla.
Highly recommend. I checked with 2 other Toyota dealerships that were close by before checking with them. I spoke with Shawn Simpson. He found the exact vehicle I was looking for and gave me the best price up front. When we went to get the vehicle, we were out the door in less than 45 minutes. It was the easiest car buying experience I have had and definitely worth the drive. We will be back for the next one. Top notch dealership!
I had a great experience purchasing my first Toyota. Michael Baltins is so nice and I highly recommend working with him. He was very professional and kind. It was an easy and smooth process and he has checked in with me since purchase to make sure everything was going well with the new purchase. Very pleased.
Had an awesome experience with Matt and Jeff. Very helpful and friendly and allowed me to find my awesome new Tundra!
Hunter made buying such an easy experience. He and everyone we encountered were kind, knowledgeable, and straightforward. I could not recommend this team enough.
Had an exceptional experience with Hunter D., he helped me find the perfect vehicle and was friendly and a fellow Star Wars fan which is always a plus. Thanks for such a great buying experience Tuscaloosa Toyota!!!
Smooth as a fresh jar of Skippy… Matt Headley was very patient, very respectful, answered all my ten thousand questions and was genuinely happy for me when we made the deal… I’ll be trying the service department and will report outcomes… Thanks Matt…
After my recent purchase of a vehicle from Tuscaloosa Toyota I can highly recommend them! We have dealt with Paul Hardin and the service department for years and have been well taken care of. But this was my first time to purchase a vehicle from this dealership and Matt Headley was wonderful! The whole team is so professional and makes the process easy. It is no surprise that this dealership is known for excellent customer service. I am a customer for life!!!
Buying my Toyota RAV4 from Tuscaloosa Toyota, with Michael Baltins as my sales representative, was an absolute pleasure. Michael's expertise and friendly demeanor made the process straightforward and enjoyable. He patiently walked me through the options, answered all my questions, and ensured I felt confident in my decision. I highly recommend Michael Baltins and Tuscaloosa Toyota for their exceptional service and commitment to customer satisfaction.
Purchased a new to me 2021 Highlander this past weekend with Micheal Baltins and had an amazing experience from the moment I called inquiring to the moment I was driving off the lot in my Highlander! If you’re in need of a new or used car go see Micheal!! Also a huge shoutout to Trent and the financing department for listening to our needs and making it work!!
Go see Michael Baltins he’s the best! He’s been patiently dealing with us for about 2 weeks and I’ve finally made my mind up on which car I wanted! He was very knowledgeable and answered all questions we had for him and he got right on to doing the paperwork! I love my new car and thanks again Michael!!!!!!!
All of my previous car-buying experiences with big dealerships have been terrible. Working with Marcello Johnson and Tuscaloosa Toyota changed all of that! Marcello is knowledgeable and kind, and so great to work with. He kept me informed throughout the whole process, and it all went very smoothly. We are so pleased with our experience that we recommend Marcello and Tuscaloosa Toyota to all our friends.
I would like to express my sincere gratitude to the entire team at Tuscaloosa Toyota! I purchased a 2024 Tundra Platinum remotely from across the country and had it shipped to my residence. This team made a complicated process so very streamline and effortless. Wonderful customer service, punctual communication, and overwhelming support. Thank you so very much to David, Matt, and Theresa for your help in acquiring my dream truck! I would highly recommend Tuscaloosa Toyota to anybody that is in the market for a vehicle!
Quick and easy. In and out in less than 3 hours. Jason Capley and the rest of the sales crew were awesome. Toyota for life.
It was a kind of experience ! Hands down to the sales consultant, Jason Capley. Love the guy. Help me get my dream car and my very first car. Thank you Jason! Everyone is nice. Straightforward purchase. Didn’t expect how fast i get the toyota Camry. God bless to everyone ❤️
After back to back horrible experiences at other dealerships, my husband and I were finally able to find the car we were looking for with no hassles! Thanks to Michael Baltins and the sales manager it was an easy process. I love the vehicle and am thankful for the helpful service. I will be recommending this dealership to others.
Great overall experience. My salesman, Hunter Dennis, and manager, Jeff Baker, were excellent and did not make me feel pressured at all. Super nice and friendly, patient with my decision making.
Great customer service. Friendly, knowledgeable and always willing to help. Thanks Harrison.
Hunter Dennis & team were great. Really no pressure. In & out quick. Thank you for the help with Tundra.
A huge thank you to Marlin Hall and all of the people that helped me at Tuscaloosa Toyota! They are really kind here and go above and beyond for their customers!
Marlin Hall was the most courteous and informative salesman. He made it possible for my 19 year old to buy his first brand new Tacoma. Highly recommend Marlin to everyone! Tuscaloosa Toyota was by far the friendliest and easiest place to work with!
My experience Was Great the best service .Very Kind and helpful.I would highly recommend My family ,friends,and strangers. To come to Tuscaloosa Toyota. Thank you all hope to do more business with you in the future 👏👏👏👏👏🥰💖
I ran out of gas on I20 and Jeremy Johnson was so kind enough to stop and help me out while he was test driving vehicles for the this Toyota Dealership. I was coming home from work just trying to get back to Tuscaloosa when my car decided to run out of gas before the warning light came on and Jeremy so generously drove me to this lovely dealership to get some gas for my car. Everyone was so nice and helpful when I was talking about the situation. I have been looking for a new car and everyone here ...
Hunter and Theresa are the best! They made the process very easy! I loved working with them!
I had a fantastic experience getting my new truck at Tuscaloosa Toyota last week. Hunter Dennis was phenomenal with helping me find what I like based on my interests. Not pushy at all and really great at consulting and helping the customer. I highly recommend Hunter and can't emphasize enough what a seamless, efficient, and stress-free process it was!
Had a great experience today! Micheal is the best. Go see him!
I have only great things to say about my experience with the Tuscaloosa Toyota. I had the pleasure to be assisted my Michael Baltins on the purchase of my first new vehicle, a Rav 4. I am in love with the car and Michael was extremely helpful, answering all the many questions my husband and I had. Always so helpful and very knowledgeable. I highly recommend. The price was fair, the car is great and the experience was a pleasure. Thank you Michael and all the Tuscaloosa Toyota team!
Had a fantastic experience here with Jason. He made it easy for a first time car buyer; very knowledgeable of what was available. He got me in a great set of wheels for a great price.
Great experience! I highly recommend Jason Capley at Tuscaloosa Toyota. He is very knowledgeable on all of the vehicles and assisted us every step of the way with the purchase of our Grand Highlander. We will recommend him as well as Tuscaloosa Toyota to all of our friends and family!
Purchased a 2021 Toyota Tacoma for our son this past weekend. Jason Capley was a pleasure to work with. Whole process was fantastic. Great folks to work with!
Taylor was super helpful during my car searching / purchasing process with their dealership. He took the time to FaceTime me to virtually view the car since I was an hour away and happily answered any questions or concerns I had efficiently. With his guidance, I felt I had a personal advisor with me the whole way. Thank you for your assistance and making car buying a seamless process.
I recently bought a 2023 Corolla Cross with the assistance of Michael Baltins at the Tuscaloosa location. Michael was a great help in showing me exactly the cars that I was looking for and guided me to the perfect one for me. He even reached out afterwards to make sure that I was still enjoying the car and that there were no issues. Everyone I interacted with at the dealership were kind, helpful, and I never felt pressured into a decision as you often hear about happening at dealerships. I'd definitely recommend both this dealership and Michael as a salesperson!
I bought a used car from Tuscaloosa Toyota last month - it was an out of state purchase so I had to jump through a lot of hoops with financing and shipping and the team was so helpful and kind along the way. I worked with Jeff James and he was amazing. He FaceTimed us multiple times to show us the car, worked with myself, my husband and my credit union on financing and was so nice and communicative throughout the entire process. Even though the out of state purchase was a pain, their team helped us through the process ...
Matt Headley was very nice. I was overwhelmed with having to find a new car after my accident. He was very helpful I’m so happy with my purchase
Picked up a new Tacoma this past weekend and could not be more pleased with Michael Baltins. Michael worked diligently, his communication was on point and he was determined that my buying experience was a good one. It was a great one. Thank you Michael!!!!!
Great atmosphere,felt very welcoming and comfortable during the process. Matt was very helpful and I would recommend him to anyone looking to purchase a vehicle
They were able to work with me to get the best deal for the trade in of my vehicle and get me in a vehicle from their lot. Matt Headley was excellent in the process in keeping me informed and comfortable during the entire process.
Purchased a 2024 Rav4 a few days ago with "Wild Bill" and the process couldn't have been smoother: nothing pushy, paperwork and trade-in information was all transparent. Finance with Kent was also very transparent, and everything was explained in terms you could actually understand. This was a great car buying experience and I highly recommend the folks at Tuscaloosa Toyota.
My wife and I have been looking for a truck that had great mileage and the look that I wanted. I got in contact with Micheal Baltins and he help me with everything I needed to do to purchase this truck. I love the service and most of my truck. Thank you Michael for the help. If you need a vehicle he is your guy!!
Best dealership in town Tuscaloosa Toyota good customer service friendly staff I been going to them for twenty years I never had any problems
Jeremy Johnson was amazing to my mother and myself yesterday! He was with us every step of the way. I had a bad experience previously with another car dealership, he made everything easy and was tremendously knowledgeable about the vehicles and helping what best suits you and what you’re looking for! I’m loving my brand new 2024 Camry!! Thank you Jeremy for all that you do!
I was looking for a 2024 white 4Runner. I found one at Tuscaloosa Toyota. I filled out form and immediately was contacted by David DeSantis, General Manager. He put me in contact with Michael Baltins. I was working with Michael from out of state. He was prompt in answering any questions or concerns I had. After purchasing the vehicle Michael and David both reached out to me to let me know they appreciated my business and if I had any questions. That is something that I have never had happen in purchasing a vehicle. Michael Baltins and the staff were very ...
Service was excellent very professional and warm employees in fact I lost something out of my purse a man name was mr.jeff that found it I had 300 dollars in it when I found it from him the money was still there I'm glad to know that you have honest people working for you thank you very much
Just Purchased a 2021 Toyota Highlander with Marcello Johnson at Tuscaloosa Toyota. Couldn’t have asked for a more professional sales associate. Marcello was patient with me and didn’t try to push a sale on me while I was searching the lot to find the right vehicle for my next purchase. He was also able to answer all my questions. You can tell this dealership really cares about their customers. They also gave me a great price on my trade in. Process from start to finish only took two hours. Highly recommend Tuscaloosa Toyota
My wife and I just replaced her very old Lexus with a super nice used Toyota Avalon we found at Tuscaloosa Toyota. Michael Baltins was our salesperson and I have to say this was the best car buying experience we have ever had. At no time did Michael pressure us. He was also super friendly and knowledgeable. Ask for Michael if you ever shop there. You will be glad you did. I would also like to mention that Joe Plexico, the finance manager, was very friendly as well. He never pressured us on warranties and services plans. He showed us ...
I had a great car leasing experience with Michael Baltins. It was a seamless process. He made sure I got the color I wanted and most, if not all, the add on’s! My husband and I really enjoyed the experience and I’ll be continuing to lease from them when this one is up!
Great professionalism and communication from my interactions with Shawn Simpson (Manager) and Kaysn Holliday (Salesperson). Very helpful and informative. 5 for 5 Tuscaloosa Toyota.
We had a great experience with Michael Balkins at Tuscaloosa Toyota. He was extremely helpful and not pushy in helping us select and procure a new Tacoma. He has followed up with calls and texts to make sure that all is going well with our Tacoma. We are very pleased with the vehicle and our experience with Michael. I would recommend both he and the dealership very highly. He is a credit to the dealership and the sales profession. Great personality and excellent character.
Joseph Eubanks and John O'MaHoney were absolutely fantastic when helping us get the vehicle we wanted. They made the entire process easy. We will recommend them in the future!
This was the best dealership experience I have ever had. Everyone there was very nice and professional. I never felt rushed or pressured. And the whole time I felt like they were happy to have my business, which was really impressive considering they gave me a way better deal than every other dealer I checked with prior. Michael Baltins was my salesperson. He had everything ready before I got there, and made the whole process easy. Chad Owens in financing was super friendly and never pressured me to purchase anything extra that I didn't want. I will definitely return ...
We had the best experience at Tuscaloosa Toyota yet again. We have bought 2 cars from them in the past 3 years and I will never buy from another dealership! Our salesman, Jason Capley, was super helpful! And of course, see Chuck Sansing for your service… he’s the best!!
Go to Tuscaloosa Toyota for the lowest price on a new Toyota Corolla. Thank you, Micheal Baltins, for making my car buying experience great, and thank you for your patience with me.
We had a great experience with Tuscaloosa Toyota. Another Toyota dealership had a used car that fit our wants, so we went and looked there first…that was a mistake. From the first moment at Tuscaloosa Toyota, we were treated right. Michael Baltins was the BEST salesperson. He was never pushy and always professional. All he wanted was for us to be happy. He checked on us after the sale just to make sure we were still happy. Awesome place, great people!
After a horrendous experience with another local car dealership, we limped our car into Tuscaloosa Toyota to try and find a reliable family car. Our salesman Miller Taggart was exceptional. He never pressured us into anything we didn’t like, and he was very helpful. I felt like he was respectful of our time and that is rare at car dealerships. I can’t remember the names of everyone we worked with at Tuscaloosa Toyota but the sales manager and finance manager were both very nice and easy to work with. They offered a fair amount for our trade in ...
Excellent Staff - Easy process - Stress Free. My salesperson, Justin T, deserves credit as he was both professional and a great guy to work with. The sales process was less a 'Process' than it was a smooth and quick transaction with not an ounce of stress. If I buy another vehicle it will be through Tuscaloosa Toyota.
I bought my first car with Marcello this past Tuesday & It was the easiest & smoothest transition from a vehicle I’ve ever had! Thank u thank u thank u
ALWAYS ask for Chad Watson!!!
This is a great place to buy a new Toyota. Marcello was super helpful and answered every question I had. The entire process was quick and simple, and it was a great experience overall.
I rented a Toyota Sienna from Tuscaloosa Toyota last week to take my family on vacation. I had an awesome experience in the rental department. The car was clean and performed flawlessly. Deanna Stephens (rental agent) made the entire trip worthwhile. She took good care of us. She was very professional and explained everything about renting a car so plain. She was awesome!!!! I will definitely come back to Tuscaloosa Toyota for my rentals, and I will definitely use Deanna Stephens as my rental agent to contact whenever we rent another vehicle. Thank you guys so much for being such ...
I had the best car buying experience that I have ever had at Tuscaloosa Toyota.. and I bought the truck out of state. Miller was amazing throughout the process as well as his sales manger Bryan and colleague Joseph who helped coordinate on the day of pickup.Theresa and John in finance were very personable and fought to get me the best interest rate possible in this crazy market as well as proper warranty’s. Outside of the mentioned people all other workers at the dealership went out of the way to ensure I was being helped, including the service ...
I looked for a new vehicle for 5 months and 6 dealerships in my home state failed me. On a fluke I called Tuscaloosa Toyota and within 3 weeks, I had my new SUV! Michael was wonderful to deal with. The facility itself is beautiful and everyone there was welcoming. I couldn’t have asked for a better experience.
Our experience here with Michael Baltins was fantastic. Best car buying experience I’ve had. Michael and Kent went above and beyond to make sure we were able to get the perfect vehicle for our family. Can’t recommend them enough.
I would 100% recommend Michael Baltins and Tuscaloosa Toyota to ANYONE looking to purchase a vehicle. They made the process so easy and never once made me feel pressured to buy.
What an outstanding dealership. My Toyota 4RUNNER purchase was a great experience. I worked with my Sales Specialist Fred Baker and felt like I was part of his family. Fred took care of all my questions from the time my 4RUNNER was at the port in transit, until I made the purchase. I can't say enough about the entire staff at Tuscaloosa Toyota. Absolutely the best car buying experience ever. 10 STAR review for me. Thanks again Fred for taking good care of me.
I want to give an A+ to Aniya Rutledge of Tuscaloosa Toyota. She exemplifies what sales consultants at other dealerships should aspire to be: friendly, fair, knowledgeable, professional, and most importantly, HIGHLY MOTIVATED to meet a customer’s needs. From start to finish, my interaction with Aniya was a rare pleasure….everything proceeded at a comfortable pace, with no time wasted and no unnecessary pressure like you might get elsewhere. You don’t get all that in one place often, but I found it at Tuscaloosa Toyota with Aniya. Although I did not buy a vehicle that day, I look ...
Michael Baltins is awesome, he will go out of his way to get what you are looking for. He helped me today and I am thankful for him, he goes to every measure to find what fits your needs. Thank you Michael for everything you do!!!
Great experience working with Taylor Phaturos and Shawn Simpson. They did what they said they were going to do and I felt taken care of. It was easy to tell they took their jobs of customer service seriously. There were a couple of times during the process where additional information was needed and they followed up like they said they would. Couldn’t be happier with the experience. If you need a vehicle, go see these guys! Financing was great working with Teresa.
Had a wonderful experience buying from Tuscaloosa Toyota. Marcello was great to deal with and the whole process was effortless.
Had an issue with my windshield whoppers that were put on and Earl did everything possible to find the problem and fixed it. Thank you Earl!!
Matt Headley was our sales man he never put any pressure on us he did a great job. I would recommend anyone to go there ask for Matt. He only wants to sell you what you want with no pressure. It's a great place with nice and very friendly people. I give it a 5 star
We had the BEST car buying experience here! Taylor was AWESOME! Very knowledgeable, caring and professional! Will definitely purchase another vehicle from here! Can’t go wrong with Tuscaloosa Toyota!
A few days ago I purchased my first car at Tuscaloosa Toyota! It was a wonderful experience with my salesman Jeremy! Wonderful smooth communication and they can explain all your confusion with all the aspects of cars. If you want to buy a car then buy a Toyota, if you want to buy a Toyota go to Tuscaloosa Toyota!
I just purchased my first car, and I chose Tuscaloosa Toyota. I couldn't have asked for a better experience. My salesman, Taylor Phaturos, was extremely knowledgeable, went out of his way to make sure I knew everything I needed to know. He was so nice and helpful and walked me through everything. If you are in the market for a new car, ask for Taylor. You couldn't ask for a better, more helpful person in the world!
My girlfriend recently bought a brand new Rav4! Michael Baltins was a really great help through the whole process. Made the process go very smoothly and stress free! Highly recommend Michael great salesman great guy! Thanks Tuscaloosa Toyota!
I appreciate the fast and friendly service offered by Mr. Marcello Johnson, Ms. Aniya B., Mr. Jeremy, and Mr. Kevin. I enjoy every interaction I had with everyone and I felt at home.
Took my prius in to be serviced and had an awesome experience. Jeremy was so helpful and kept me up to date every detail. Great Job!!
Dalton Smith was great! Such a nice guy and very easy to talk to and deal with. I bought a 2023 Acura MDX from him that I absolutely love. If you are in the market for a new or slightly used vehicle PLEASE go see Dalton. You will not regret it!