Customer Testimonials
Robyn was awesome!
Tried to trade my car for a truck. Still owe on my car and had money to put down. Manager said he couldn’t help me needed to drive it more. Didn’t tell me what my trade in value was.
We had a great experience at Tuscaloosa Toyota! Drew McCook was amazing to work with and made the whole process smooth from start to finish. He took the time to help me find the perfect vehicle that fit what I was looking for and answered all of our questions along the way. I highly recommend asking for Drew if you're looking for a new vehicle!
Bought my first truck and Drew was very helpful through the whole process.
Robyn was great help highly recommend
Michael Baltins sold us our beautiful Lexus. My husband Jerry and I are extremely pleased with Michael’s professional, expert knowledge of the vehicles he showed us. He patiently did a great job of explaining the features of the car and how everything works. We felt confident when we drove off the lot and have been enjoying our car very much. We look forward to driving it for many years to come.
Nate in the service department was absolutely great! Amazing service, he was very informative and detailed in what was being to my Armada! Awesome job Nate!
Everything about my car buying process was an absolute breeze. Tuscaloosa Toyota's website being simple to navigate allowing me to browse a majority of their options and submitting a request for a trade-in quote. I was contacted a reasonable amount of times in regards to when I wanted to come in, and what vehicle I was most interested in. Bill Arnold made my car buying process as straightforward as can be, once he had an idea of the vehicle I wanted most, he chose the perfect fit for what I wanted, and my budget. Bill listened to exactly what ... Read More 
Google - Jun 8, 2026
I was in the market to get a new lease for my daughter who goes to college in town, and the service I have had, from start to finish with the team at Toyota has been nothing short of fantastic. Michael was the lead sales guy who worked with me, and his professionalism, personality and knowledge were all exemplarily. we stayed in touch over the course of 4 months, he was never pushy, always accommodated my questions, and in the end was able to secure a fantastic deal for me. The follow up with Chad in finance, and John was also ... Read More 
Google - Jun 3, 2026
I was in need of a new vehicle and when I went in I met with Drew, Drew was beyond helpful making sure I was Taken Care of and helping me in anyway he could to make sure I was taken care of. This dealership helped me beyond words and I couldnt be more thankful!!
I worked with Will to purchase a new CH R. He was friendly, knowledgeable and professional. I usually don't like the car buying experience but it was painless at Tuscaloosa Toyota.
Bought my first new car today. Salesman Drew Mccook made the whole process so smooth, easy, and quick for me. Most people complain about spending hours on paperwork but not at Tuscaloosa Toyota. Drew had everything prepared for me for each part of the process and was so awesome to work with. Love my new Toyota car and will definitely be back to Tuscaloosa Toyota for my future car needs. Thanks Drew!
Looking for a new ride at Tuscaloosa Toyota? Ask for Drew McCook! He was very helpful and patience with all of my concerns and questions...even when I asked them twice. 🙂 I truly appreciate his help and highly recommend him!
Bill Arnold and Teresa are amazing!! Even though I didn’t leave with the exact car but I left the one! They made buying a car so easily and relieved all at the same time. I’m truly happy with my 2026 Camry! If you guys are looking for a salesman that actually hears before jumping into everything else, he got to know the customer and didn’t sugar coat anything… that would be Bill Arnold! Thanks Bill!! Also thank you Teresa to figuring out the very best deal that worked best for my husband and I! You guys rock!
I can't say enough good things about my car buying experience. I was in an auto accident and was forced to buy a car without a lot of time to do so. Drew McCook listened to what I needed, recommended several that fit my needs, and did a great job of explaining the pros and cons of each vehicle, specific to what he knew was most and least important to me. He was also very accomodating of the limited time I could spend test driving vehicles, because of some pain issues from the auto accident. He didn't waste ... Read More 
Google - May 22, 2026
This is my second purchase in a row at Tuscaloosa Toyota. I returned for my second vehicle because Bill Arnold is the best salesman they've got. I also enjoy their service department. Way to make a happy returning customer!!!
We bought a new 4Runner from Tuscaloosa Toyota last week. We were appreciative for the communication, simple process, and no pressure sales process that Will Tindell and the team at this dealership provided.
Robyn was great to work with!
Stormy was amazing, such a sweetheart! She talked with me for hours and helped me find the perfect car for the perfect price. It couldn’t have been a more enjoyable experience!
We came in on a Saturday looking for a Black 4 runner and we had special requests for the one we wanted to buy. Stormy went above and beyond to get us precisely what we wanted and she didn’t try and get me to change my mind or change anything about what we wanted… She was kind, precious person to deal with and never once made us feel rushed or pressured. She even gave me the option of waiting and having it customized to sit mu needs. She knew she would get paid or anything until the sale closed and ... Read More 
Google - May 14, 2026
Wonderful experience! Robyn is a great person to work with. Recommend highly. Very efficient staff.
Outstanding Experience – 2026 Camry Purchase
I wanted to take a moment to share what an incredible experience I had during my recent purchase of a 2026 Camry.
Buying a vehicle can often be a stressful process, but Chad and Mike made it completely seamless.
I’ve known Chad for a long time, and having that foundation of trust made a world of difference. He truly looks out for his clients and ensures every detail is handled with care.
Mike was equally fantastic to work with. He was professional, knowledgeable, and went above and beyond to make sure the delivery went smoothly. The ... Read More 
Google - May 11, 2026
My salesperson was Drew McCook. He was great, very helpful, and friendly. He answered any questions I had and was a big help. I would highly recommend him to anyone looking to buy a car. Everyone I talked to at the dealership was friendly, and the process was simple and easy. This was my first time buying a new vehicle, and it was a pleasant experience. If I need another car, I know where to go.
Totally recommend Stormy, and Jeff! Overall great Dealership very friendly and clean!! These folks work around the clock for your needs!! Absolutely recommend 🙌🏼🙌🏼🙌🏼
Bill Arnold answered all our questions before and after the sale so we are very pleased with him and would definitely buy from him again when we need another vehicle.
Stormy was great. She was helpful, knowledgeable and while she was sales-oriented, she was not pushy or annoying. She showed us many cars, took us to test drives and she showed interest in both me and my husband, asked what we want, etc. She was really nice and pleasant and she is the sole reason we purchased a car.
Robyn was very helpful and professional! Thank you!
I purchased a new Toyota Tundra 2 days ago. Savannah did an outstanding job with communication and giving me all of the details about my new truck. The process at the dealership was very efficient and the customer service was top notch. I highly recommend Savannah and Tuscaloosa Toyota for your vehicle needs.
Robyn and Taylor were phenomenal! Highly recommend
We purchased a vehicle this week from Tuscaloosa Toyota and Drew McCook was our sales representative. We can not recommend Drew highly enough. He was very courteous, knew the answers to our questions, kept us updated throughout the process and all in all it was a very pleasant transaction. We have bought all our vehicles from Tuscaloosa Toyota over the past 30 years but this was our first time using Drew. Based on this experience, he will be our first choice when the time comes to make another purchase.
Stormy is wonderful. She is the best salesperson we have dealt with and we are old. She is detailed and precise and took all the time we needed. We enjoyed working with her.
Go see Michael! He had me in and out in less than 4 hours and made sure I got everything I needed. He went above and beyond during the whole process! I’ll be back! 10/10 experience
I purchased a new 2026 Rav4 Plug-in Hybrid from Tuscaloosa Toyota last week and couldn’t be more pleased with the entire experience! I was searching in my home area of Houston, Texas for the right color/configuration but wasn’t finding what I wanted. So I got online, extended my search, and found that Tuscaloosa had the perfect car. Following my initial contact the General Manager, David DeSantis, reached out to me and we talked for several minutes to work out a tentative deal. He was straightforward, reasonable, and knowledgeable. After briefly discussing it with my wife I called David ... Read More 
Google - Apr 27, 2026
Great experience with Thelma the online representative, and Bill the salesman.
A huge thank you to Drew for helping us with the purchase of the Grand Highlander. It was a pleasure working with you. You made this purchase so smooth and without any stress.
Thank you Drew McCook & Jeff Baker for a wonderful experience buying my new Grand Highlander! Drew you were so helpful!
Had an amazing experience from dealing with the team on the phone prior to my 3 1/2 hour drive, to getting the vehicle back to my driveway. David the GM, used car manager Trey, Kent in finance and especially Jason who facilitated the entire transaction, all were extremely friendly and professional. One of the best buying experiences!
I cant express how much it means to me that they got me in a 2026 corolla the process was smooth quick and Mrs stormy did a great job go see her !
Robyn ensured that me and my wife had a great experience. Such a wonderful sales person. I recommend her 100%
Our experience with this dealership was very great! Robyn and Taylor were very helpful, honest and upfront. They're very straightforward and handled everything smoothly. No time wasted. We highly recommend to ask for Robyn or set up an appointment with her! We're very happy with our experience here!
Robyn did a great job. Was easy to work with and answered all questions. Will use here again.
I loved working with Robyn! She was very helpful and made me feel very confident in the purchase of my first vehicle.
Had a great experience with Tuscaloosa Toyota and sales woman Mrs Robyn done a great job at getting me into a new truck! 5 stars all the way!
Absolutely loved my experience! David is an exceptional manager and knows how to make a customer happy and our saleswoman Stormy was AMAZING! They made our purchase a smooth and pleasant experience. I bought a used 4Runner that needed a replacement on the windshield and they have been on top of getting that taken care of. I haven’t had to do any footwork at all! We will definitely be buying from Tuscaloosa Toyota again!
Aniya at Tuscaloosa Toyota helped me sort through several options before ultimately finding the perfect match, 2026 Tundra 1794 Edition. After spending several months looking all over the state, I kept finding the best online deals coming out of Tuscaloosa Toyota. I showed up without an appointment, and within an hour Aniya had showed me (5)Tundras, test driving a Limited model. A week later, I sent (4) Stock Numbers asking for confirmed pricing and availability. Not only did she respond on her day off - she offered to connect me to a colleague on schedule, or if I was able to wait, provide ... Read More 
Google - Apr 11, 2026
I first visited Tuscaloosa Toyota in Tuscaloosa at the end of February. I met Stormy. She was very friendly and helpful and patient. She was not pushy and wanted me to have what I wanted. I came back on April 3, 2026 and bought a Toyota RAV4. She was again very helpful. She told and showed me all the components to the Rav4 and explained them where I could understand them. She is very good at what she does. I also want to thank Teresa in Finance. She was also very kind and helpful and she did everything to help me get ... Read More 
Google - Apr 10, 2026
If you’re thinking about buying another vehicle go make your purchase for your next one with Tuscaloosa Toyota!!! I had the best experience buying my beautiful 2025 Toyota Camry!!! Thank you Michael Baltins for being our awesome salesman!! He was very knowledgeable, didnt make us feel pressured and he had a great vibe!!! Also want to say Thank you to Taylor Phaturo (financial manager) he made everything go smoothly and was an awesome guy to!!!!
Jeremy is just the best representative Tuscaloosa Toyota could have. He is on top of his customers, the vehicle progress and customer well being. I watched a rather large guy who brought his car into the service after I did. The man sat in one of the "comfy" chairs but apparently he was having problems because of his size and physical problems. Jeremy went and got him a standard chair for him to use. I could tell when he sat down he was extremely grateful. I trust Jeremy with all my service needs because he cares about his ... Read More 
Google - Apr 10, 2026
ASK FOR MICHAEL!!! I never want to buy another car from somewhere else or with someone else! The experience was exceptional from start to finish. He was honest and transparent about everything. No tricks or upselling. He made the process so quick and easy and even spent time walking me through every button and feature of the car after I purchased it. Thank you Michael for everything, we love our new car!
Tuscaloosa Toyota is a great place to buy a car!! David, Jeff, Bill, Teresa, and Kent were all amazing to work with! Go see them for your Toyota purchase
Stormy Williamson has been such a blessing to do business with. Knowledgeable, friendly and so nice that we so appreciate having her as a salesperson. This dealership and everyone we have come in contact with has been extremely awsome.
Just bought my first Tacoma from Michael today. Michael was hands down the best car salesman I’ve ever worked with. From the start, he was professional, patient, and genuinely focused on helping me find the right truck rather than just making a sale. He took the time to understand what I was looking for, answered all my questions clearly, and made the entire process smooth and stress-free. I never felt pressured at any point, and he went above and beyond to make sure I was confident in my decision. I would highly recommend asking for Michael if you’re ... Read More 
Google - Mar 31, 2026
Jeremy was a wonderful help in the service department. He made my experience with the service department a breeze. He understood the issue I was having and got me in and out in a respectable time. Would give them a 6/5 stars if it was possible
My wife and I both recently bought new vehicles here from Robyn. She and the staff at Tuscaloosa Toyota are great and will take care of you. I highly recommend them, and will use them again in the future.
Robyn is amazing! She was very patient and helpful with our car shopping experience! She made sure we left in our dream car!
Wonderful experience!! I came in knowing I wanted the 2026 Rav4 but this was my first time buying a new car myself. Their team made the process so seamless and easy for me to understand. Special shout out to David Desantis and also to Aniya who was my sales rep! Aniya was phenomenal gave me an in depth run down of my car and has continued checking in with me after my purchase to make sure things are still running smoothly! I really appreciate their attention to detail and customer service!
I bought my fourth Toyota from Tuscaloosa Toyota and will keep buying from them. Excellent service, very friendly and helpful. Drew McCool walked me through the whole process and answered all my questions. He was amazing!! Knowledgeable and patient. He found the perfect car that matched what I had to have. He listened and delivered. Thank you Toyota for having an excellent associate like Drew!!
Extremely diligent parts department. Handled my order with care and quick shipment. Even reached out personally on a backordered item and shipped the item once received.
Me and my girlfriend came here and financed our first car used, low mileage Toyota Camry. Our sales person Aniya made the whole experience stress free and easy definitely would recommend you come here to get a car whether it’s used or new they are awesome! The car is awesome I love it!
I wish I could leave more than 5 stars. I have never had such an easy no pressure buying experience. I never expected the GM to work my deal from over the phone and just with such ease. David blew me away. When I pulled in coming from Nashville, Chad and David knew exactly who I was and came to meet me at the front door. The energy and just positivity in this dealership is truly unmatched. They introduced to Anaiya and when I tell you, you can't get a better sales rep I mean it. Even the service manager ... Read More 
Google - Mar 18, 2026
Bought a new Corolla from Robyn. Awesome experience!
Last week, I was walking around looking at 4Runners while waiting for my husband who was getting his 2023 4Runner serviced. I traded my 2023 Lexus GX460 in for a 2026 Toyota 4Runner TRD Sport. Aniya Rutledge was the sales rep who approached me. No pressure. No annoying sales pitch. She was AMAZING during the entire process. Aniya made the entire purchase pleasureable!! Look her up if you go to Tuscaloosa Toyota!!!
I cannot thank Tuscaloosa Toyota and Drew enough for the wonderful car buying experience. Drew was very knowledgeable about the features of the vehicle I was test driving. He went above and beyond with getting the car set up for me. I've always been a Honda girl, but Tuscaloosa Toyota officially converted me. You have an incredible team, and I'll forever be a customer.
I purchased my truck from Tuscaloosa Toyota. Andrew McCook went above and beyond to help me out. Whenever I first talked to Drew, I thought I knew exactly what I wanted. However, I started exploring all the options and started changing my mind. Drew helped me pick out the truck i didn’t know I would love so much! He was very helpful and showed me everything I asked for and more! He was very polite and responded to text messages very fast. Thanks again Drew! 3/13/2026 Myles Minyard
Robyn was my sales person and was wonderful! I could not have asked for a more pleasant, down to earth and professional person to help me. Ask for Robyn she is fantastic! I love my RAV4!
Robyn was so great! All of the staff were so helpful and made the process very easy! I would highly recommend Tuscaloosa Toyota, and ask for Robyn!
I had a fantastic experience working with Michael Baltins when purchasing my 2023 Toyota 4Runner. Since I was buying the vehicle sight unseen, I was initially a bit nervous about the process. Michael went above and beyond to make me feel comfortable and confident in my decision.
He took the time to provide detailed photos, answer all of my questions promptly, and kept me informed every step of the way. His communication and transparency made the entire experience smooth and stress-free. It’s clear that he truly cares about his customers and takes pride in providing excellent service.
If you're ... Read More 
Google - Mar 10, 2026
We visited your dealership on Saturday Feb 28th, to learn about and test drive a couple of different vehicles as we wanted to replace an older vehicle. Savannah, our sales rep, was so very patient, knowledgeable about both vehicles and generous with her time, even as we left for the day without making a decision. She followed up with us a few days later to let us know both vehicles we were considering were still available on that day, and again offered to assist us further if more questions or if we desired to drive them again. I continued to ... Read More 
Google - Mar 7, 2026
I went to see Mike and Taylor at this particular location. They made everything so smooth and did everything that they could to get me in my 2026 Camry. Where I felt defeated the entire financing staff figured out ways to help me in my circumstance very thankful
Robyn was awesome!!
Had such a wonderful experience with Stormy and Taylor. they worked with us to get us into a car and couldn’t be more grateful!
If you are in the market for a new Toyota, go see my friend Stormy Williamson at Tuscaloosa Toyota! I had the best experience from start to finish with this sweet young lady! She spends all the time as if you are the most important person in the world buying your new car! From her professionalism to her beautiful smile and personality we hit it off and she was able to get me exactly what I wanted and even made sure I understood all the app features and car gadgets! Definitely 5/5 experience!!
Had a great time picking out my Tacoma! Ask for Bill Arnold, who was one of the best salesman I've dealt with. He did a great job in finding me a truck that fit my needs and that I also really like! My experience with Tuscaloosa Toyota and the people there was nothing short of five star!
I bought a 4runner from the crew at Tuscaloosa Toyota and had a fantastic experience. Thelma Little was my online rep who reached out when I showed interest in the 4runner. I knew the color and trim I wanted and she scheduled an appointment and test drive the same day.
Will Tindell was my sales rep and was fantastic. He had great knowledge of the vehicle, and was an all around great guy to talk to and work with. I have been to several other Toyota dealers in the area and this was far and away the best experience. Will ... Read More 
Google - Mar 5, 2026
My wife and I were looking for a new Toyota Crown Signia. Our first stop was at Tuscaloosa Toyota. There, thanks to the luck of the draw, we had Michael Baltins as our salesman. Not only was Michael very knowledgable about the automobile, but he had a no nonsense, no pressure attitude. To say that he was very helpful getting us what we wanted, would be an understatement. Thank you Michael, and thank you Tuscaloosa Toyota!
Bill Arnold is a stand up guy and gave me an awesome deal!!!
Will Tindell, our salesperson, was super helpful in helping me and my girlfriend navigate her first vehicle purchase.
Will Tindell is excellent! He helped me get into a RAV4 after losing my Camry in an accident and was thorough, patient, and super easy to talk to. Definitely recommend.
Thank you Tuscaloosa Toyota! I knew what I wanted and they made the steps after that easy. Robyn did a great job walking me thru everything on the truck and very responsive even after purchase. Thanks again, Love my new truck.
Everyone was really nice and very great people. 100% recommend
Robyn did a great job taking care of me. Outstanding customer service ! Found the perfect car I love my Toyota 10/10 I highly recommend
To say buying a car is an excellent experience is rare! Jason, Joe and Trey were amazing to work with. Price was negotiated in 5 minutes, no funny business with that or warranty!!!! I drove 4.5 hours and I’d of drove further. If you are looking for a Toyota do not look at another dealership, call Jason and he will take care of you!
Without a doubt the best care buying experience ever. Every person of the team was extremely customer centric and bent over backwards to serve me with finding the right fit for my budget. Robyn was particularly helpful in guiding me through the entire process.
Arrived early in the morning and was met at the door by Robyn Hamner. I couldn't have found a more pleasant person to do business with. Robyn was every knowledgeable, professional and just a down-to-earth person. My wife and I will always remember the time she took making sure we understood everything and taking the time to make sure our phones were correctly hooked up to the Toyota app. If you are ready to trade for a new car or truck, ask for Robyn. You'll be glad you did.
Bill Arnold was absolutely amazing. I highly recommend you purchase your next vehicle from him. He’s extremely knowledgeable, but most importantly, he listens.
My review is based on my visit/experience buying a used vehicle from Tuscaloosa being from out of state.
I buy a lot of cargo vans for my carpet cleaning business. The cost of these vans has doubled in 5 years. I decided to try and find a good used 2020 with the 6.0 motor. (they switched to 6.6 liter in 2021). After 2 months of looking and getting close to where I had to get something. I found a gem at Tuscaloosa Toyota, actually 2 of them. The van was perfect, great price, really good low milage vehicle.
I called up there the sales manager Bryan ... Read More 
Google - Feb 24, 2026
I just want to thank stormy for making my first adult purchase memorable. She made it the easiest choice to pick Toyota. The hospitality and kindness she showed me and my family made the experience so much more enjoyable. 100% recommend
Everyone I dealt with at Tuscaloosa Toyota was very nice and professional and Especially my salesman Bill Arnold!
Bill did a great job and the support folks at the dealership worked with me on the sale. I was satisfied with the deal on the vehicle.
First time ordered from the parts department online. Fast shipping, great prices and it was well packed. I’ll definitely be coming back.
Alan and Marcello did amazing job!! I love my new Crown they took great care of me!!