Ok, after much thought about my review, here we go. I will say that I am happy with the deal that I got on a 2017 Tacoma. The point to get there was aggravating. My initial inquiry got a response. And some afterward did too. But it was a struggle from there. Once I started getting serious about working towards a deal, that was when I started getting aggravated. I had to put a nonrefundable deposit on it to hold it so I could drive (and trust) that I would be pleased with the truck. There was no budging on that. Once I made a commitment to it, that is when the staff decided they wanted to talk to me. They were bound to push me through the process once I arrived on-site. I asked to return my rental, and that was even ignored so that I could sign the paperwork. I my opinion, they were only interested in making the sell and not necessarily the customer. My overall rating is for the deal and condition of the truck. If I had to rate without that, the overall rating would have been less.

I purchased a Highlander recently. Michael Baltins helped me with this purchase. I have never had such a positive car buying experience. He was kind, responsive, non-pushy, and honest. Wow, what a great experience! I highly recommend him and Tuscaloosa Toyota!

I had a great experience at Tuscaloosa Toyota purchasing my new RAV4! Jason Capley was our sales person and he was very helpful!! Joe in the financial department was also a big help! I would highly recommend this dealership for all your automotive needs!

Justin Trull is the man to go see when you are in the market for a vehicle here! Very professional & will make the process easy & smooth for you.

At a time of uncertainty in purchasing a vehicle, Jason Capley, Brian Christian, and the financial team at Tuscaloosa Toyota created a positive experience for me to trade my older Tacoma for a new one. Their business model puts the customer's satisfaction first. I extend my appreciation.

Love my new 4runner! Everyone was so helpful finding the one I wanted!

I’ve had nothing but superior service with this dealership. The lobby is very clean and has a variety of comfortable seating options for those waiting. The service team is friendly and professional. Shout out to Dustin Lafon for going above and beyond to help me out today! 5 stars

We just bought a 2025 Sienna from Alan and the process was fast and easy. We told him what we were looking for and he texted us as soon as what we wanted hit the lot. 2 days later and he and Jeff got us out the door with the keys! We will definitely be back the next time we need a a new ride.

Drew helped me purchase a 2022 Toyota Camry and it couldn’t have gone better. He kept me within my budget and got me something I desired. The process was smooth and didn't take long to walk off the lot happy with my new purchase. Thanks again Drew!

Drew was the best! He made our experience trading in go smoothly, was very informative, and showed us all the options that was the best fit for us. Drew and his co workers were very friendly. We drove from Prattville to Tuscaloosa and will do it all over again in the future to use these guys!

Michael Baltins was amazing and so very helpful I totally give him five stars and would highly recommend him. He treated as great and he completely checked the car over that he sold us.

We recently worked with Drew McCook at Tuscaloosa Toyota. He took great care of us and was incredibly kind and helpful every step of the way, from test driving cars through to final paperwork. We’re very thankful for him and LOVE our new car!

Nice, spacious, clean service facility with very knowledgeable, courteous and friendly staff.

Drew McCook was my salesman, and I was treated with such patience and consideration throughout the whole buying process. He was ready for me when I asked to test drive a few newer Camry models, and I was in and out in an hour. The next day, I came back, made my choice, and I had traded my old for a new in one afternoon. Thank you all! The process was efficient and pleasant all around.

Drew was my salesman at Tuscaloosa Toyota and he was GREAT!! He helped me find the perfect car and was very patient as I was trying to decide! I am so glad I am part of the Toyota family!